Terms & Conditions

Effective Date: June 2026

Welcome to Diamond Electronics. These Terms & Conditions govern your use of our website and services. By accessing our website or booking our services, you agree to comply with these terms.

Services

Diamond Electronics provides television-related repair, maintenance, installation, and troubleshooting services, including:

LED TV Screen Repair & Replacement
Smart TV Repair
TV Motherboard Repair
HDMI Port Repair
TV Software Update & Installation
Wall Mounting & TV Installation
TV Maintenance & Troubleshooting

Service availability may vary depending on location and technical requirements.

Service Booking

Customers must provide accurate information while requesting services.

We reserve the right to:
Accept or reject service requests
Reschedule appointments when necessary
Refuse service in cases involving unsafe working conditions

Pricing and Payments

Service charges will be communicated before work begins whenever possible.

Additional charges may apply if extra parts or repairs are required.

Payment must be completed upon service completion unless otherwise agreed.

Prices are subject to change without prior notice.

Repairs and Replacement Parts

Replacement parts may be original, compatible, or equivalent depending on availability.

Customers will be informed when replacement components are required.

Repair outcomes may vary depending on the condition and age of the television.

Warranty

Where applicable, Diamond Electronics may provide a limited warranty on repairs or replacement parts.

Warranty does not cover:
Physical damage
Water damage
Electrical surges
Unauthorized repairs by third parties
Customer negligence or misuse

Warranty terms may vary depending on the service performed.

Customer Responsibilities

Customers agree to:
Provide accurate information regarding the issue
Ensure safe access to the television and installation area
Remove valuable items from the work area
Follow technician recommendations after service completion

Appointment Cancellation

Customers may cancel or reschedule appointments by contacting us in advance.

Repeated cancellations or missed appointments may result in service restrictions.

Limitation of Liability

Diamond Electronics shall not be liable for:
Indirect or consequential damages
Data loss on smart televisions
Delays caused by circumstances beyond our control
Manufacturer defects not related to our service

Our total liability shall not exceed the amount paid for the specific service provided.

Intellectual Property

All website content, including text, graphics, logos, images, and designs, belongs to Diamond Electronics and may not be copied, reproduced, or distributed without written permission.

Website Usage

Users agree not to:
Use the website for unlawful purposes
Attempt unauthorized access to website systems
Distribute harmful software or malicious content
Interfere with website functionality

Violation of these terms may result in restricted access and legal action.

Privacy

Use of our website and services is also governed by our Privacy Policy.

Changes to Terms

Diamond Electronics reserves the right to update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Information

For questions regarding these Terms & Conditions, please contact Diamond Electronics using the contact details provided on our website.

By using our website and services, you agree to be bound by these Terms & Conditions.